TERMS & CONDITIONS

Welcome to Zaans.in! These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing Zaans.in, you agree to abide by these Terms. Please read them carefully before making a purchase.

1. General Information
1.1 Zaans ("Company," "We," "Us," or "Our") operates the website www.zaans.in ("Website").
1.2 These Terms apply to all visitors, users, and customers of the Website.
1.3 By using the Website or purchasing our products, you agree to comply with these Terms. If you do not agree, please do not use our Website.

2. Product Information & Availability
2.1 We strive to provide accurate descriptions and images of our products. However, actual product colors and packaging may slightly vary.
2.2 Our products are available in limited quantities. We reserve the right to discontinue or modify products at any time without prior notice.
2.3 We do not guarantee that all products will always be available. If an item is out of stock after purchase, we will notify you and offer a refund or alternative.

3. Pricing & Payments
3.1 All prices listed on our Website are in INR and include applicable taxes unless stated otherwise.
3.2 We reserve the right to update prices at any time without prior notice.
3.3 Payments must be made at the time of purchase using our accepted payment methods (credit/debit cards, UPI, wallets, etc.).
3.4 Zaans is not responsible for any payment processing errors or transaction failures caused by third-party payment providers.

4. Shipping & Delivery
4.1 We offer shipping to select locations. Shipping times and charges are displayed during checkout.
4.2 While we strive to deliver on time, unexpected delays may occur. Zaans is not responsible for delays caused by courier services, weather, or unforeseen circumstances.
4.3 If an order is lost or damaged during transit, please contact us immediately with order details.

5. Returns, Refunds & Replacements
5.1 Due to the nature of our luxury perfumes and skincare products, we do not accept returns once the product has been opened or used.
5.2 If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos and order details. We will evaluate your claim and offer a replacement or refund.
5.3 Refunds (if applicable) will be processed back to your original payment method within 7-10 business days.

6. User Conduct & Restrictions
6.1 You agree not to misuse the Website for unlawful, fraudulent, or harmful activities.
6.2 You may not use our content, trademarks, or product information for commercial purposes without written permission.
6.3 Any unauthorized attempts to hack, disrupt, or damage our Website will be subject to legal action.

7. Intellectual Property
7.1 All content, images, trademarks, and branding on Zaans.in are owned by Zaans and protected under intellectual property laws.
7.2 You may not copy, reproduce, distribute, or sell any part of our Website’s content without prior written consent.

8. Privacy Policy
8.1 Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
8.2 By using our Website, you agree to the terms of our Privacy Policy.

9. Limitation of Liability
9.1 Zaans is not responsible for any allergic reactions, sensitivities, or adverse effects from using our products. We recommend patch testing before full use.
9.2 In no event shall Zaans, its owners, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website or products.

10. Governing Law & Dispute Resolution
10.1 These Terms shall be governed by and interpreted in accordance with the laws of Gujarat, India.
10.2 In case of disputes, parties shall first attempt to resolve them amicably. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Gujarat, India.

11. Changes to These Terms
11.1 Zaans reserves the right to modify these Terms at any time. Updated terms will be posted on this page, and your continued use of the Website constitutes acceptance of any changes.

12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:

📧 Email: zaansformula@gmail.com
📞 Phone:7770055599

By using Zaans.in, you acknowledge that you have read, understood, and agreed to these Terms.